Cancellation And Return Policy
Cancellation of orders is
possible only before the order is invoiced for shipment. Once an order is
Invoiced and Packed, it cannot be cancelled.
No cancellations can be
accepted for those products that have been ordered on special occasions. (These
are limited occasion offers and therefore cancellations are not possible.)
Eligible Criteria for Product
Return:
- If the product delivered is different from what was
ordered or not as per the order specification.
- If the product was found in a physically damaged
condition or was found defective when delivered before (package opened).
- The return request must be initiated within 3 days
from the date of receipt of shipment. The request will, however, be
entertained once the customer has checked and determined the same at his
own end. This should be reported within 4 hours of receipt of the
products.
A product will not be eligible for return if
the customer is not happy with the look/sound quality of a defect free product,
a physical damage not notified within 4 hours of receiving the product, an
electrical surge or any damage caused by the customer/user.
The cost of
return shipping will be borne by the customer.
Di is an
ISO 9001:2008 certified company.
The brand prides itself on bringing smart yet
affordable technology, coupled with style & flamboyance in the hands of
every Indian.
To know more about us
and enhance your shopping experience you have to just visit www.diindia.in.
